Customer Service Administrator

Full time Temporary to Permanent @Totally Recruitment Email Job

Job Detail

  • Job ID 1833
  • Offered Salary 0
  • Career Level Others
  • Experience 2 Years
  • Industry Admin
  • Qualifications Certificate

Job Description

We are currently recruiting an Administrator/Customer Service Advisor on behalf of our client based in the Wednesbury area of the West Midlands.  You will be working for a company that are a leading retail giant supplying technology, service and support to its customers.

Your role will consist of supporting colleagues within the business which will involve a range of administrational tasks that are vital to their business.  You will also be communicating daily with customers over the telephone and on-line.

Duties to include: –

  • Completion of various administrative tasks
  • Assisting the wider team with queries or support as and when required
  • Communicating effectively and professionally with both internal and external customers and colleagues

You will need: –

  • Excellent communication skills both written and verbal
  • Previous administrational experience in a delivery/service role (call centre experience advantageous)
  • Excellent knowledge of Microsoft packages (Excel, Outlook, Word, Teams etc)
  • A passion for customer service
  • To be able to work under pressure

Hours and Pay: –

£10.50 per hour.  Hours are worked 7am through to 7pm on a 4 off 4 on rolling rota basis.  Therefore weekend working is essential.

This role will be on a temporary to permanent basis and following completion of this period, the company will offer benefits to include: –

  • Performance related bonus
  • Competitive pension scheme
  • Discounts across big brand names in retail, travel and cinema
  • Store discounts in all their stores
  • 6 week’s annual leave (inclusive of bank holidays)

Please follow the link to apply for immediate interview and start.

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